SIP Trunking

SIP TRUNKING is one step toward the future of communication. It is the technology that converts the legacy telephony system into communication over IP; resulting in a more cost-effective communication tool to drive your business forward. In addition to that, as businesses grow SIP TRUNKING provides a low-cost solution to the increased number of users.

Based on Session Initiation Protocol (SIP), SIP TRUNKING uses Voice over IP to enable the connection of a private branch exchange (PBX) to the public telephone network thus eliminating the costly traditional telephony services with a limited number of users. The most significant feature of SIP TRUNKING that made it the most convenient choice for businesses is- this service can be availed on the same link that is being used for data connectivity. No additional wiring hassle makes it very easy and quick to install. Reliability is ensured since the service runs on the sensitive data link.

Hosted PBX

Hosted PBX is a service where the call platform and PBX features are hosted at the service provider location. The business end users connect via IP to the provider for voice service. This technology allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment.  In fact, the entire telephone system is operated and maintained by your Voice-over-IP (VoIP) service provider.  A Hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system.  Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.  

Hosted PBX Service Includes:

Auto Attendants:

This service allows users to configure their PBX to create call queues and groups, view call detail records & billing information, and upload music on hold. Auto attendant is configurable as Always on, Time based, and sub-level based on use in different departments within the office.

Call Management:

This service allows one to manage calls by configuring call hold, call transfer, call forwarding, call blocking, fine me (Digital Assistant), incoming DID routing, speed redial, call waiting for indicator, automatic call distributor, call recording, and office intercom.

Call Conferencing:

Call conferencing allows the user to make 3-way conference calls, and bridge conferences by letting multiple on-site and outside callers participate in a single conference session through proper authentication, to upload customized music “on hold” through a portal.

Reporting:

Reporting includes real-time information on CDR (Call Detail Records), Call volume graphs by the time of day, month or year to display the calling patterns and trends, call traffic reports, and detailed accounting to track orders, invoicing, and billing online.

Origination and Termination:

Free calls to other Voice subscribers; “on-net” free calls. That means customers will not be billed for any call to another user on the same PBX.

Domestic Origination; this provides local phone numbers or DIDs. That means the customer’s phone number is mapped into the system and customers get the highest quality voice communications and flexibility of Voice over IP (VoIP) with their local phone numbers.

Domestic Termination; provides competitive outbound call packages ranging from pay-as-you-go, prepaid minutes, and unlimited usage plans.

International Termination; offers competitive international rates.

SIP TRUNKING;

Toll-Free Number;

VoIP Firewall; to secure the VoIP network

DHCP for VoIP Devices; dynamic IP allocation for all VoIP devices

Legenda team is always at your doorstep to assist you all the way from analyzing, designing, and specifying- to installing of Hosted PBX system.